• All visits are a minimum 1/2 hour each unless otherwise noted.


• Services are based on availability, plan ahead it's the best way to guarantee your service!


• TLC Pet Services provides services in the Minot, ND & surrounding areas.

It's tough to put a price on peace-of-mind -- TLC Pet Services published rates are average service charges. Your pet's plan will be made to order and your rates may vary from those listed. You will receive a complete estimate of all charges prior to your registration meeting. Please email to create a service plan just for your pet! If you require a service you don't see here - let us create a plan for you.

Ask about our 4-Legged Fitness Service for extended exercise options for your dog!

ADDITIONAL CHARGES:

Additional consultations (after first consultation) Key pick up's and drop off's (after first consultation) Holiday fee for 2 business days or less notice given: (refer to holiday list)

DISCOUNTS:

• Discounts may not be combined with any other offer.
• Client Referrals Discount - 2 for 1
• Mid-day Walks Discount - minimum of 3 times per week for 4 months
• Senior Citizen Discount - for 60+ years young
• Professional Courtesy Discount for Military, Pet Shops, Groomers & Vets

BILLING POLICIES / PAYMENT TERMS

Payment is due when your invoice is received in order to guarantee service. Your service is NOT guaranteed until payment is received. For Daily Walk clients, payment is due at the first walk of each week.

LAST MINUTE FEES

Any service requested at the last minute will incur 'rush booking fees.'

KEY ON FILE:

If we have your key on file, it is infinitely easier to provide service with short notice. However, if you request service with fewer than 48 business hours notice (2 biz days) you will incur a $10.00 fee.

NO KEY ON FILE:

If you do not have a current copy of your key on file, and you request service with fewer than 96 hours (4 biz days) notice, you will incur a $20.00 fee which includes the $10.00 key pick up charge. Should you require your key to be returned you will be subject to the return fees.

UNPAID BALANCES

Any unpaid balances are due 10 (ten) days from receipt of invoice and will accrue a $10 late payment fee every 30 days.

SCHEDULING

Sitters' schedules are set with one week's notice. Should your schedule change, please email or contact your sitter directly, before 8am on the day of your scheduled visit.

CANCELLATIONS, REFUNDS & CREDITS

TLC Pet Services adhere to a strict policy of NO OVERBOOKING. Therefore, once you have contracted services, we will turn away business in order to accommodate your schedule. 48 business hours notice is required to guarantee schedule changes and receive credit for unused service. Cancellation fees may be imposed for repeated cancellations. If a sitter arrives for your visit and you determine you do not want a visit, or your pet is not there, you will be charged for your regular visit, and TLC Pet Services, reserves the right to charge a cancellation fee. Cancellation fees are strictly imposed during Holiday periods. During Holidays (as listed below) you must allow 14 days notice in order to receive a credit for your reserved service. Please review the Policies and Procedures outlined in your Welcome Packet regarding holiday fees and cancellations.

* HOLIDAYS *

The following holidays in BOLD incur a $10/visit holiday fee. Regularly scheduled Midday Walks DO NOT occur during holiday periods. Please call the office to schedule a midday walk during the following dates. Be aware that the $10.00 holiday fee will be applied to your daily service.

2010 Holiday Schedule

• Happy New Years:…January 1
• Easter… April 4
• Memorial Day… May 31
• Independence Day… July 3-5
• Labor Day… September 6
• Thanksgiving… November 25
• Christmas… December 24-26
• New Years… December 31-January 2, 2011

Additional 2010 Holidays to remember

• Save the Eagles Day… January 1
• Martin Luther King Jr.… January 18
• National Freedom Day… February 1
• Groundhog Day… February 2
• Super Bowl Sunday… February 7
• Valentines Day… February 14
• President's Day… February 15
• Mardi Gras… February 16
• Ash Wednesday… Feburary 17
• Daylight Savings Time… March 14
• St. Patricks Day… March 17
• 1st Day of Spring… March 20
• Palm Sunday… March 28
• April Fools Day… April 1
• Good Friday… April 2
• Income Taxes Due… April 15
• Earth Day… April 22
• May Day… May 1
• Cinco de Mayo… May 5
• National teachers Day… May 5
• Mothers Day… May 9
• Nurses Day… May 12
• Armed Forces Day… May 15
• Atlantic Hurrican Season… June 1
• World Enviroment Day… June 5
• Flag Day… June 14
• Fathers Day… June 20
• 1st Day of Summer… June 21
• Canada Day… July 1
• Parents Day… July 25
• Friendship Day… August 2
• National Aviation Day… August 19
• Womens Equality Day… August 26
• Patriot Day… September 11
• Grandparents Day… September 12
• Stepfamily Day… September 16
• Peace Day… September 21
• 1st Day of Autumn… September 22
• Native American Day… September 25
• National Childrens Day… October 08
• Columbus Day… October 11
• National Boss Day… October 15
• United Nations Day… October 23
• Mother-In-Law Day… October 24
• Halloween… October 31
• Daylight Savings TIme… November 7
• Veteran's Day… November 11
• Aids Awareness Day… December 1
• Human Rights Day… December 10
• 1st Day of Winter… December 21
• Forefathers Day… December 21

*Terms and Rates are subject to change without notice*

Refer a friend and receive a free pet sitting!!